Frequently Asked Questions
Everything you need to know about shopping with Basal Temp Charting Tool.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Items must be in their original packaging with all tags attached to qualify for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your products ethically sourced?
Yes, we prioritize sustainable manufacturing and work exclusively with partners who provide fair wages and safe working conditions for all employees.
Can I track my package after it ships?
Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your shipment in real-time.